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Further information
Job ID: 13115
Location: Berkeley Heights, NJ
Offsite Territory:
Full/Part Time: Full-Time
Regular/Temporary: Regular
Category: Other
Department: ITGOS End User Informatics - 4174
Celgene Corporation is committed to delivering innovative therapies designed to improve the lives of patients worldwide. We are a global biopharmaceutical company with operations in more than 70 countries that is helping to turn incurable cancers into chronic, manageable conditions. We are seeking talented professionals as we continue to grow and advance our efforts in oncology, hematology and immune and inflammatory disease. If you would like to join a company where you can make a difference, please consider the Celgene family.
Prerequisites
- Bachelor's Degree in Information Technology or comparable experience..
- Minimum 4 years of experience administrating Microsoft Windows desktop and/or server operating systems in a large scale enterprise environment.
- Minimum two years' experience with scripting tools including shell scripting, VBScript, WISE Package Studio, MSI.
Summary
Desktop Engineer will be responsible for desktop and mobile device hardware & image engineering for a global enterprise environment.
Responsibilities will include, but are not limited to, the following:
- Desktop Engineer will provide technical design and support for global images and system management infrastructure.
- Ensure current process such as patch deployment and software / image deployment are properly designed in addition to providing 3rd level support to resolver teams
- Provide technical assistance in the construction and maintenance of a corporate standard desktop, laptop and mobile image
- Oversee the maintenance of the corporate images as hardware changes occur ensuring no incompatibilities
- Provide technical assistance based on the research of current software and operating system service packs, patches, updates and fixes for desktops. Make recommendations based upon the severity, critical need and implications to the environment and supported applications
- Assist in the planning and implementation of remote software deployment to customer's desktop computers via Altiris and/or SCCM deployment services client management tools with minimal disruption to the customer
- Utilize scripting, batch files and Wyse studio to create software packages for unattended installation
- Investigate and propose new technologies and techniques for both hardware and software to improve customer efficiency, security and productivity
- Ensure all new and proposed software is tested with existing images & hardware prior to deployment
- Assist with design definitions and platform integration
- Provide technical assistance within global engineering including requirements, design, development, and testing
- Work with project managers on global projects with a focus on technical design, risk assessment, costs, timing and benefits
- Work with business subject matter experts and key stakeholders to successfully integrate their solutions and objectives
- Provide desktop management automation through scripting to provide consistent and predictable services
- Install, customize, maintain, test, and troubleshoot operating systems and other systems software
- Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
- Unified Communication/ collaboration deployment and solution management
Skills/Knowledge Required
- Bachelor's Degree in Information Technology or comparable experience..
- Minimum 4 years of experience administrating Microsoft Windows desktop and/or server operating systems in a large scale enterprise environment.
- Minimum two years' experience with scripting tools must include shell scripting, VBScript,, WISE Package Studio, MSI, , required
- Must have experience in a Global environment.
- Knowledge of Altiris Client Management suite
- Expertise in Antivirus management
- Full device encryption solutions experience
- Must be able to act in an SME role as the lead role for various projects and initiatives.
- Excellent knowledge of Active Directory in relation to deployment methodologies required.
- Extensive desktop operating systems and application interoperability knowledge.
- Ability to create utilities and tools to assist help desk technicians and improve support.
- Must have the ability to design, deploy, and support Windows based desktops in a large enterprise.
- Must be capable of evaluating, maintaining, and documenting desktop application packages.
- Experience in Engineering and/or supporting Windows desktops in a pharmaceutical or financial services environment.
- Must have experience in certifying that applications conform to user requirements.
- Microsoft Windows 7 education and/or certifications preferred.
- Mobile Device Management experience with Mobile Iron, Air watch, Good for Enterprise
- Experience with application package creation and deployment.
- Must have excellent writing skills for documentation of test results and changes in development, maintenance, and application standards.
- Must have specialized technical expertise or business knowledge as a member of a project team in the evaluation and testing of desktop applications.
- Desired skills and knowledge of networking and supporting other operating systems.
- Strong judgment and the ability to work in a global team environment.
- Excellent communication, organizational and prioritizing skills a must, able to work effectively at all levels of the organization.
- Advanced problem solver. Sorts through complex issues and conducts comparative analysis of multiple solutions.
- Knowledge of networking standards, protocols, security, troubleshooting, and performance tuning.
- Knowledgeable about IT processes including software development life cycle
Celgene is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.
Celgene complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Celgene in the U.S.
Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Celgene support of a potential employee's temporary visa application be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the employee and Celgene.
