Our global client is based in Berkshire is looking for a Medical Information Officer to join their team on a 12 months contract. The ideal candidate must be a UK Registered Pharmacist with a minimum of 1-3 years Medical Information experience.
Role Purpose
To provide a medical/ scientific response service to UK customers in order to support the Company's products and services.
Provide up-to-date product information for responding to external enquiries for any products, ensuring that target response times are met.
Process potential Adverse Drug Reactions and Technical Complaints in accordance with the appropriate standard operating procedure (SOP) in order to facilitate compliance with MHRA regulations.
Update external product listings (e.g. MIMS, eMC) to ensure that the information available to customers about products is accurate and current.
Maintain product information systems and standards in order to provide accurate product support.
Maintain a high and up-to-date level of product and therapy area knowledge e.g. by attending onferences; by reading relevant medical & scientific literature
Demonstrate a high level of product knowledge by contributing to the preparation of expert documents such as formulary applications.
Demonstrate a good working knowledge of the relevant information sources including: printed publications, unpublished sources, databases (e.g. BILIT, RDMnet, OVID), web sites, other departments, external bodies.
Demonstrate understanding of the principles of information storage and retrieval, and skill in their application.
Ability to search a range of relevant information sources
Demonstrate familiarity with the relevant SOPs as detailed in the SOP training matrix.
Demonstrate understanding of and compliance with relevant legal and related issues, such as the Medicines Act and Statutory Instruments; copyright; Data Protection legislation; liability; the ABPI Code of Practice
Knowledge and understanding of the business, the pharmaceutical industry and the external environment: the NHS, Government policy, regulatory requirements
Working knowledge of Siebel
Ability to communicate information effectively and clearly in written form and orally, and at levels appropriate to the needs of different customers
Create and maintain contacts with field force to enable them to gain maximum benefit for the business from Scientific Affairs
Increase awareness of services offered by Medical and Scientific Affairs both internally and externally
Ensure quality and consistency of responses to enquiries
Skills required:
*Answering medical queries - internally and from external customers
*Some experience of copy approval - but not a vast amount
*1-3yrs experience
*Strong oral communication
*Excellent written skills
*Medical information officer experience
*UK Pharmacist